Our New CRM August 22, 2014
We are very excited about the launch of our new CRM. CRM is short for Customer Relationship Management. The name is self-explanatory. The purpose of a CRM is to manage a business’s correspondence and dealings with current and potential customers. Without a CRM a business could not run properly. We rely on our CRM and so do our customers. That is why we wanted to recreate this service for our customers. We wanted to make it exceptional. We would like to share with you what having a new CRM means for you. We are confident that you will see, we are the same company but even better!
What Does the New CRM Mean for Our Customers?
The new CRM will positively impact our customers in the following ways:
#1: The new CRM is better organized. This will make the patch ordering process smoother for our customers.
#2: The new CRM has a modern interface that uses the most recent web technology. This makes it more user friendly.
#3: The new CRM stores information about our customer’s present and past orders, making it easy for our customers to reorder
How to Start Using The/Studio CRM
Step 1: Visit our website http://www.thestudio.com/patches/
Step 2: Fill out our quote form on the right hand side
Step 3: You will then receive an email with your username and password
Step 4: You can log into your customer area at http://crm.www.thestudio.com/customer/customer_login
Step 5: Enter username and password provided
Step 6: If the password does not work or you do not remember your password, then just click reset password and you will be provided a new one
Step 7: Congratulations you have successfully logged in to our CRM
Once you are logged in, you can view your mock-up sample, sewn out sample, notes, invoice and a summary of your order actual order.
With the development of our latest CRM, we hope to increase our interaction and communication with our customers and also continue to produce the highest quality custom products.