Sometimes we have customers that have had patches produced from another company and they are not satisfied with their current, so they contact The/Studio to reproduce their patches. These customers come to us to make their patch better.
We recommend our customers send us the actual patch, that way we can see what the customer dislikes about the patch and we can produce the perfect patch.
Seeing the patch in person, we are able to feel the material and see the exact color. When you take a picture of a patch, you always run the risk of the color being darker or lighter than it really is.
Having a physical sample allows us to save time and guarantees you get exactly what you want.