Our collection lines are more versatile than you’d expect — just ask your creative specialist and you might be surprised at what we can do.
Soft enamel “recesses” into the item, so there are valleys in the design that are visually appealing to some. Hard enamel provides a completely flat surface across the design.
Detail we can handle, but small lettering — especially smaller than 5mm or roughly half an inch — we tend to advise against as virtually all designs except printed items become illegible at this size. We’ll let you know if a detail in your design is too small to be effectively rendered on your item or necessitates a change in production style.
There is a fee associated with creating a die perfectly suited to your item, but this cost is distributed across your per-item cost. For higher quantity orders, the increase in price is negligible.
Your card is charged when you either accept our invoice on our website or submit your DIY request. By request, you can receive a designer’s mockup of your final project before we charge your card.
Oftentimes for large orders, customers will ask for a physical sample before main production begins, just to ensure they’re getting exactly what they wanted. If your ordered a physical sample but don’t like quite what you’re seeing and feeling, that’s exactly what this sample is for. Let us know and your creative specialist will make the required changes, and if necessary send you another physical sample. We don’t stop until it’s perfect.
We put a lot of thought into our prices. Some of the more important variables are quantity, stylistic add-ons, size and “surface area” of the modifications — i.e., how much printing, sowing or other graphically-related work does the project require? The person most equipped to give you a price for your order is your sale representative or our useful DIY — both can give you a detailed analysis of your quote and what things featured into our per-item price. Happy hunting!
No, we don’t. If you’re looking for a no-minimum collectible producer, we’re one of the few folks who do that. Still, we recommend that if you’re going the through trouble to order one item, you might as well have a dozen or more made — your sales representative would be happy to show how the per-price unit goes down tremendously after even ten items. That’s because we spread the cost of your unique custom collectible’s set-up across however many that you order.
That said, if you want something that’s truly one of a kind, you’ve come to the right place. We’ll be happy to make a limited edition run of just one.
When you pay your invoice, your order is placed in the hands on our design crew that draws up sketches of your requested product. Once you’ve approved their work, we pass your order along to the factory, who makes a “technical mockup” — the factory’s interpretation of your initial design. Usually, this is almost exactly like what you approved from the designer, but just refined to the capabilities of our machines. Once you’ve approved the technical mockup, we get to work. You get your order in the promised delivery time. Simple, like it should be.
We get back to you within twenty-four hours and usually much faster with a quote for your order and the email address of your personal assistant for any questions you might have. Your project could be under way within a day.
Sometimes we work with customers who have an exact idea of what they want; others have only begun the creative process. You don’t need to know “anything” before you work with us; we help you through the creative process and production process to whatever extent you need. That’s our job.
We’d also love you to know that, working with us, you’re working with a company that handles products for global fashion brands — and in fact, there’s a good chance you might have run into one of our goods and not known it. Check us out and send us an email or a quote request — you’ll find that we’re upfront, informative and excited about any creative projects.