We’re headquartered inSan Francisco, CA, 94104. We also have offices in China, the Philippines, and Romania. That means a manufacturing support staff that never sleeps until your project is at your doorstep.

You can email us at [email protected] and we’ll respond as soon as we’re able.

Certainly. Markers can use an offset printing method appropriate for photographs. In order to prevent fuzzy or unclear prints, we strongly recommend the photograph or artwork be a high-resolution JPEG, TIFF, AI or PSD file above 300 DPI.

For other colourful designs, our design team can provide complimentary assistance in digitizing/vectorizing these images. Occasionally this process will add to your turnaround time.

Yes. After every free design consultation, we will send you a clear digital copy of the design. If it’s not perfect, let us know and we won’t rest until it is. When you’re happy with it, we’ll send your approved design to the factory for production.

Designs will be sent 1 to 2 business days after your payment is confirmed. Designs can also be sent before payment, when requested.

Our collection lines are more versatile than you’d expect — just ask your creative specialist and you might be surprised at what we can do.

Not at all. We can do an unlimited amount of colors but for every nine colors of thread your product cost and speed are doubled. For most of our customers’ designs, though, nine colors is more than enough. You might also be interested in a printed patch if you’re really wanting something exceptionally colorful.

Offsetting is a technique in design where an image appears to have a shadow by duplicating the image and placing it behind the design and off to the side at an angle.

Most often, yes. It depends on what the colors and styles you’d like to switch out are — but your creative specialist will always configure order in the most economical way possible.

Screen printed apron designs can receive a maximum 10 colors for traditional spot screen printing (solid colors only, no gradients).

Embroidery can accommodate up to nine colors per location, but we advise no more than five for clarity’s sake.

Both screen printing and embroidery can be applied to a single apron. Simple but brilliant, like chocolate-dipped bacon.

Full-color printing is the only option that allows for unlimited colors and color gradients. Dye sublimation full-color printing is available at low quantities in only one style/SKU, but we offer cut and sew aprons, too — although generally requiring higher quantities before they become an economical choice with the highest level of customization.

No. The reason we don’t allow this option is that screenprinting or heat-transfers on knit fabric looks terrible the moment you start to wear it, cracking as the fabric underneath it moves and stretches. The designs you here are either patches that can move and stretch along with the fabric or designs actually knit into the fabric. It’s indeed possible, as some of our competitors will say – but you won’t want to wear it more than once.

Absolutely! While we have a team of world-class designers who can create incredible images from scratch, we know we also have incredibly creative customers. If you don’t need design help, you can submit completed artwork files to be prepped for production.

We are happy to make as many edits as necessary to make your design perfect.. You’ll be able to communicate with our team throughout the process via a dedicated customer dashboard that lets you make note directly on your design. Please note that a prolonged editing process will add time to your overall production timeline, so clear descriptions are a must for minimizing the number of edits required. You can even upload images or sketches to help show us your idea.

You’ll need to fill out the quote form above so we get the general details of your order. You can also submit artwork, sketches, reference images, et cetera, so we get a better idea of your vision. If there’s any additional information we need, your representative will reach out to you.

Absolutely! While we have a team of world-class designers who can create incredible images from scratch, we know we also have incredibly creative customers. If you don’t need design help, you can submit completed artwork files to be prepped for production.

You’ll receive a digital mockup once your design has been created by our team. After you approve your mockup, we’ll produce a physical sample of the ITEM and send you images from the factory. Additionally, you can request to receive a physical sample in the mail – note that this will add time to your overall production timeline as well as a shipping fee.

We are happy to make as many edits as necessary to make your design perfect. You’ll be able to communicate with our team throughout the process via a dedicated customer dashboard that lets you make note directly on your design. Please note that a prolonged editing process will add time to your overall production timeline, so please help us with clear descriptions of your needs. You can even upload images or sketches.

Each order’s turnaround time depends on your design and its complexity. During the design and manufacturing processes, your representative will be able to provide you with delivery and shipment estimates — you’ll also receive email updates as your order makes it way through our system.

We’re often capable of meeting tight deadlines if we know about them as soon as possible. If you have a specific deadline, please tell your representative right away so we can work with you to beat it.

Yes, we do. Through our vast network of factories, we have access to literally hundreds of special options. Tell your representative what you’re envisioning and they’ll be happy to suggest options that suit your design.

We get back to you within twenty-four hours and usually much faster with a quote for your order and the email address of your personal assistant for any questions you might have. Your project could be under way within a day.

Sometimes we work with customers who have an exact idea of what they want; others have only begun the creative process. You don’t need to know “anything” before you work with us; we help you through the creative process and production process to whatever extent you need. That’s our job.

We’d also love you to know that, working with us, you’re working with a company that handles products for global fashion brands — and in fact, there’s a good chance you might have run into one of our goods and not known it. Check us out and send us an email or a quote request — you’ll find that we’re upfront, informative and excited about any creative projects.