The/Studio is the answer to the question “How do I make this?” We help creators with good ideas make quality apparel goods and accessories. Working with us, you receive free design assistance and access some of the greatest factories in the world, risk-free. That lets you sit back, relax and create.
We’re headquartered in Downtown Los Angeles. We also have offices in China, the Philippines, and Romania. That means a manufacturing support staff that never sleeps until your project is at your doorstep.
You can call us at (877) 647-6447 during regular PST business hours (9AM – 5PM). You can also email us at sales@thestudio.com and we’ll respond as soon as we’re able.
Shipping hinges primarily on your location, but we can use expedited services to ensure that your delivery meets your deadline. If you have one, please tell your representative right away so we can work towards beating it.
We ship primarily via UPS and DHL, although we may user other courier services when a deadline or destination requires it.
We’re happy to do our best to accommodate any requests, from production to shipping. Please note that we are bound by courier services’ limitations.
We offer FREE shipping on all standard orders! If you request an expedited turnaround time, your representative will inform you of any charges that may apply.
Yes! We proudly create thousands of lapel pins for members of the armed forces. Please remember that your order, like everything else being shipped to APO/FPO boxes, may take a little longer to arrive!
You’ll need to fill out the quote form above so we get the general details of your order. You can also submit artwork, sketches, reference images, et cetera, so we get a better idea of your vision. If there’s any additional information we need, your representative will reach out to you.
Absolutely! While we have a team of world-class designers who can create incredible images from scratch, we know we also have incredibly creative customers. If you don’t need design help, you can submit completed artwork files to be prepped for production.
You’ll receive a digital mockup once your design has been created by our team. After you approve your mockup, we’ll produce a physical sample of the patch and send you images from the factory. Additionally, you can request to receive a physical sample in the mail – note that this will add time to your overall production timeline as well as a shipping fee.
We are happy to make as many edits as necessary to make your design perfect. You’ll be able to communicate with our team throughout the process via a dedicated customer dashboard that lets you make notes directly on your design. Please note that a prolonged editing process will add time to your overall production timeline, so please help us with clear descriptions of your needs. You can even upload images or sketches.
Once you approve your final sample, your pin order will go into full production! We’ll notify you of this as well as the moment it ships, providing tracking information so you can watch it all the way to your door.
Our minimum order quantity is ten pins. However, we’re happy to discuss pricing and quantity options for special orders.
Since each pin is unique, pricing is provided in the individual quote process — meaning you get the best possible price for the options and design you request. You can get a custom quote in your inbox within seconds by filling out the quote form above.
Yes, we do. Through our vast network of factories, we have access to literally hundreds of special options. Tell your representative what you’re envisioning and they’ll be happy to suggest options that suit your design.
Each order’s turnaround time depends on your design and its complexity. During the design and manufacturing processes, your representative will be able to provide you with delivery and shipment estimates — you’ll also receive email updates as your order makes it way through our system.
We’re often capable of meeting tight deadlines if we know about them as soon as possible. If you have a specific deadline, please tell your representative right away so we can work with you to beat it.
Each order’s turnaround time depends on your design and its complexity. During the design and manufacturing processes, your representative will be able to provide you with delivery and shipment estimates — you’ll also receive email updates as your order makes it way through our system.
We work with an international network of factories to fulfill our orders — in places from China and the Philippines to the United States and beyond. Your order will be matched with the factory that can best execute your design. If you have specific production requirements we’re happy to make accommodations.
Yes. After your pins have been manufactured, they are checked at the factory and double-checked at our distribution center to ensure design fidelity and quality. If there are any issues, we will notify you and work together to address any issues.