Cookie Policy for THE/STUDIO Technologies
Effective Date: June 20, 2025
1. Introduction
We use cookies to enhance your browsing experience, analyze traffic, and serve personalized content and ads. You can manage your preferences at any time. This Cookie Policy explains what cookies are, how THE/STUDIO Technologies, Inc. ("we," "us," or "our") uses them on our website www.thestudio.com (the "Site"), and your choices regarding their use.
This policy should be read alongside our Privacy Policy, which provides more detail on how we handle your personal information.
2. What Are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time.
Cookies can be "persistent" (remaining on your device after you close your browser) or "session" (deleted as soon as you close your browser). They can also be "first-party" (set by us) or "third-party" (set by a different domain, such as our analytics or advertising partners).
We also use similar tracking technologies like pixels and web beacons for similar purposes. For simplicity, we will refer to all these technologies as "cookies" in this policy.
3. How We Use Cookies
We use cookies to operate, analyze, and personalize our Site. When you visit our Site for the first time, we present you with a cookie consent banner that allows you to accept, reject, or customize your cookie preferences. We will only set non-essential cookies on your device if you provide your explicit consent.
We have grouped our cookies into the following categories:
- Strictly Necessary Cookies: Essential for the Site to function.
- Performance & Analytics Cookies: Help us understand how you use our Site.
- Targeting & Advertising Cookies: Used to deliver relevant advertising.
Below is a detailed list of the cookies we use on our Site.
4. Types of Cookies We Use
These cookies are essential for you to browse the website and use its features, such as accessing secure areas, using our product customization tools, and managing your session. The website cannot function properly without these cookies. As they are essential, they do not require your consent, but you can block them in your browser settings, which may impact your ability to use our Site.
Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
__cf_bm | Various .hs... domains | Set by Cloudflare, this cookie helps distinguish between humans and bots to prevent spam and ensure site security. | 30 minutes |
PHPSESSID | customer.thestudio.com | Maintains your user session state across page requests, such as keeping you logged in. | Session |
lastPdpVisitedProductId | www.thestudio.com | Remembers the last product detail page you visited. | Session |
quantitySelection | www.thestudio.com | Remembers the quantity of a product you have selected. | Session |
sizeHeight / sizeWidth | www.thestudio.com | Remembers the size dimensions selected in our product customizer. | Session |
amplitude_id_... | .thestudio.com | Anonymously identifies a user session to ensure core product functionality operates correctly. | ~1 year |
cookie-consent | .thestudio.com | Stores your cookie usage preference. | 1 year |
cookie-analytics | .thestudio.com | Stores your preference regarding analytics cookie usage. | 1 year |
cookie-marketing | .thestudio.com | Stores your preference regarding marketing cookie usage. | 1 year |
These cookies are used to recognize you when you return to our website and enable us to provide enhanced and more personal features. For example, these cookies can be used to remember your identity if you use our on-site chat tools.
Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_cfuvid | .hsforms.com, .hubspot.com | Used to track a visitor across sessions to provide a consistent experience. | Session |
hubspotutk | .thestudio.com | Keeps track of a visitor's identity for user authentication and recognition by HubSpot tools (like chat). | ~6 months |
These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Site. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous.
Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga, _ga_... | .thestudio.com | Used by Google Analytics to distinguish users and persist session state for site analytics. | ~1 year |
__hstc, __hssc, __hssrc | .thestudio.com | Set by HubSpot to track sessions and gather visitor analytics. | Varies (Session to ~6 months) |
__kla_id | www.thestudio.com | Set by Klaviyo to track when a user clicks through a Klaviyo email to our website for campaign analysis. | ~1 year |
ABTasty, ABTastySession | .thestudio.com | Used to support A/B testing, helping us test new features and provide a consistent, optimized experience. | Varies (Session to 1 year) |
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We and our third-party partners use this information to make our website and the advertising displayed on it (and other sites) more relevant to your interests.
Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | .thestudio.com | Used by Meta (Facebook) to deliver targeted advertising and measure ad performance. | ~3 months |
_gcl_au | .thestudio.com | Used by Google AdSense for experimenting with advertisement efficiency. | ~3 months |
messagesUtk | .thestudio.com | Recognizes visitors who interact with our HubSpot chat tool to personalize future communications. | ~6 months |
5. Third-Party Cookies
Some of the cookies on our Site are placed by third-party companies. These third parties may use the data they collect for their own purposes. We do not control the settings of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Key third parties who set cookies via our Site include:
- Google: For analytics and advertising. See Google's Privacy & Terms.
- Meta (Facebook/Instagram): For advertising and social media features. See Meta's Cookie Policy.
- HubSpot: For analytics, chat functionality, and CRM. See HubSpot's Cookie Policy.
- Microsoft: For analytics (Clarity) and advertising. See the Microsoft Privacy Statement.
- Klaviyo: For email marketing and analytics. See the Klaviyo Privacy Policy.
- Hotjar: For user experience analytics. See the Hotjar Cookie Information.
6. How to Manage Your Cookie Preferences
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your preferences in the following ways:
- Our Cookie Consent Tool: You can change or withdraw your consent at any time by clicking the "Cookie Preferences" link in the footer of our website. This will bring up the cookie banner again, allowing you to adjust your settings.
- Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to block cookies or to alert you when cookies are being sent. Please note that if you block all cookies (including strictly necessary ones), you may not be able to access all or parts of our Site.
Find out how to manage cookies on popular browsers:
7. International Transfers of Data
The data collected through cookies may be transferred to and processed in countries outside of your country of residence, including the United States, where our company and many of our third-party service providers are based. We ensure that appropriate safeguards are in place for such transfers, as detailed in our Privacy Policy.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or comments about this Cookie Policy, you may contact us at:
THE/STUDIO Technologies, Inc.
1055 E. Colorado Blvd., Suite 500
Pasadena, CA 91106
United States
Email: [email protected]
